Privacy Policy
Last updated: June 19, 2026
Introduction
willow-loop ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information:
- Contact information (name, email address)
- Information you provide in enquiry forms
- Usage data and analytics about how you interact with our website
- Cookie data (see our Cookies Policy for details)
How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate with you about our programmes
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or accept cookies
- Our legitimate interests in operating and improving our business
- Contractual necessity when providing services to you
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with:
- Service providers who assist in operating our website
- Professional advisors when necessary
- Law enforcement or regulatory bodies when legally required
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Enquiry data is typically retained for up to two years unless you request earlier deletion.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
International Transfers
Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
willow-loop
42 Wellington Street
Leeds LS1 4HZ
United Kingdom
Email: [email protected]